Shipping & Order Information

All Jewelscrwn orders are shipped via USPS with tracking.

Processing & Delivery

Ready-to-ship orders are prepared and shipped as quickly as possible. Once your package has been accepted by USPS, delivery times depend on the shipping service selected, destination, weather, holidays, and other carrier delays.

Custom orders typically require 1–3 weeks for creation before shipping.

Priority shipping is available for faster USPS transit. Priority shipping does not shorten custom creation or order processing time.

Tracking information will be provided once your order ships.

Shipping Address

Please review your shipping address carefully before submitting your order.

Jewelscrwn is not responsible for delays, returned packages, or lost deliveries caused by an incorrect or incomplete address provided during checkout.

If a package is returned due to an incorrect address, additional shipping fees may apply before the order is reshipped.

Order Issues

If your order arrives damaged, incorrect, or there is another issue with your package, please contact me as soon as possible so the situation can be reviewed.

All sales are final. Refunds are not offered.

Custom orders are also subject to the policies listed on the Custom Orders page.

Custom Order Photos

If you would like to receive a photo of your completed custom piece before shipment, please provide your email address in the order notes at checkout.

Pendant Chains

Unless otherwise stated in the product listing, pendants include a small-link copper chain averaging 18 inches in length.

If you need a longer chain, please include your preferred length in the notes at checkout. Additional charges may apply depending on the requested length.